Privacy Policy

• Identity & contact details: name, email, phone, company name, job title.
• Project information: scope, timelines, requirements, files you submit.
• Billing details (if applicable): invoicing and payment-related data (we avoid storing full card details if handled by a processor).
• Communications: messages, emails, feedback, support requests.

We may automatically collect information such as IP address, browser type, device identifiers, pages viewed, time spent, and general analytics events. This helps with security, performance, and improving the Site.

• Respond to inquiries and “Start a Project” submissions.
• Provide and improve our services and user experience.
• Communicate about proposals, updates, and delivery.
• Secure the Site (fraud prevention, abuse detection).
• Comply with legal, accounting, or regulatory requirements.

We process personal data under lawful bases recognized in Kenya, including consent, contract/steps before contract, legitimate interests (balanced against your rights), and legal obligation.

We may use cookies for Site functionality, remembering preferences, and measuring performance. You can manage cookies via your browser settings; disabling cookies may affect Site features.

We do not sell your personal data. We may share it with service providers (hosting, email, CRM, analytics), professional advisors, during business transfers, or where legally required.

Some providers may process data outside Kenya. Where cross-border transfer occurs, we implement safeguards such as contractual protections and security controls consistent with Kenyan requirements.

We apply reasonable technical and organizational measures to protect personal data. However, internet transmission is not completely secure-avoid sending highly sensitive information via unencrypted channels.

We retain data only as long as necessary for service delivery, legal compliance, dispute resolution, and enforcing agreements. When no longer required, we delete or anonymize it.

Subject to law, you may request access, correction, deletion (where applicable), restriction, or object to certain processing, and you may withdraw consent where consent is the basis. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC).

Our services are not intended for children. We do not knowingly collect data from minors. If you believe a minor has submitted personal data, contact us so we can take appropriate action.

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing personal data.

We may update this Privacy Policy. Updates will be posted here with a new effective date. Continued use of the Site indicates acceptance of the updated policy.